Question 1

Is ClinicPms suitable for a single-doctor clinic in a Tier 2 / Tier 3 city?

Accepted Answer

Yes — ClinicPms was designed from day one for small clinics and independent doctors in smaller cities. The Starter plan starts at just ₹999/month and only takes a couple of hours to learn.

Question 2

How long does it take to set up?

Accepted Answer

Most clinics go live within the same day. Our team helps you import your patient list, set up your letterhead and train your staff over a single video call.

Question 3

Does my staff need technical training?

Accepted Answer

No. ClinicPms is built to be as simple as WhatsApp. Receptionists and assistants typically learn the daily workflows in under 30 minutes.

Question 4

Can I send appointment reminders on WhatsApp?

Accepted Answer

Yes. ClinicPms supports both WhatsApp Cloud API and WhatsApp Web for appointment confirmations, reminders, follow-ups and marketing campaigns.

Question 5

Are invoices GST-compliant?

Accepted Answer

Yes. Invoices include GST/SAC, tax breakdowns, sequential numbering and can be exported to Excel/CSV for your chartered accountant.

Question 6

Where is patient data stored? Is it secure?

Accepted Answer

Patient data is stored on secure servers in India with daily backups and encrypted at rest. Access is controlled by role-based permissions and a full audit log.

Question 7

Can I use ClinicPms on my phone?

Accepted Answer

Yes. The app is mobile-first and works on any phone, tablet or laptop browser — even on a low-end device with a slow connection.

Question 8

Do you support multiple branches?

Accepted Answer

Yes. The Clinic Plus plan supports unlimited branches with per-branch reports, staff scoping and consolidated dashboards.

Question 9

What if I want to cancel?

Accepted Answer

Cancel any time — no lock-in. You can export your data anytime as CSV/Excel before leaving.

Plans that pay for themselves

Starter

Growth

Clinic Plus

Every plan includes

Common pricing questions

Not sure which plan fits?